For your reference

Service Agreement (Preview)

This is a preview of the official MindFlex Therapy Service Agreement. You don’t need to do anything with it here — the agreement is completed and signed digitally in Jane App when you book your first session. It’s shared in advance for transparency, so you can read the terms at your own pace.

Review Service Fit Book a Session

Preview only — this document is for reading, not download or print. The signed copy lives in your secure Jane App account.

Important: In cases of crisis or emergencies, please contact 988 (Canadian Suicide Crisis Helpline), 911, or go to your local hospital emergency department.

Confidentiality & privacy notice

Please refrain from sharing personal health information outside of appointments. Email, text, and form submissions are not generally considered a secure or confidential means of communication and if you do so it is at your own risk. Please note, if you’d like to begin discussing your specific needs and mental health concerns, the Service Agreement document would need to be signed to establish the client–therapist relationship. To start that process, it would require booking an assessment to determine how best you can be supported.